Repair Request Form

This form is for repair requests only.

Important! Please do not use this form for Swapout requests as you will not receive a configured device by return.
If your device is covered under a Swapout Contract then please use the correct form (which you would have been provided with).
If your device requires a normal repair then please continue to fill in this form.

Your details

Your name

Institution/Company name

Address

Contact telephone number

Contact email address

Product details

Model

Serial number

Symptom/Fault

Your reference

Has the unit been factory restored?

No Yes

Please supply config details if required

Please upload image(s) .jpg or .png
showing details of the issue
No more than 4MB per image